Access Point Resources

The NDSS has a range of resources available to support NDSS Access Points, including product information, training modules, and general information about the NDSS.

More people now eligible for fully subsidised CGM through the NDSS

Changes to the NDSS from 1st of December 2018


To download a copy of forms such as the NDSS Registration Form, Medication Change Form, or Product Order Forms, please click here.

Please be advised that all forms are also available to download from the ‘Forms’ menu on NDSS Connect.


NDSS Helpline – 1300 136 588

Email –

Fax: 1300 536 953

NDSS Agents

Agents are the diabetes organisations which support the delivery of the NDSS. There are Agents in each state and territory, as well as two health professional bodies, that all help in providing NDSS services.

You can be transferred to your State Agent by calling the NDSS Helpline on 1300 136 588.

For further information, please click here.

Training Modules

If you work in an NDSS Access Point and want to find out more, you can create an account to get access to these resources here:

The following resources are examples of the resources available on the Access Point learning portal to assist Access Points.

What Is Insulin Pump Therapy?

What Are Insulin Pump Consumables?

Supporting Your Customer Who Is On An Insulin Pump

Pump Mishaps

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