The National Diabetes Services Scheme (NDSS) is an initiative of the Australian Government that commenced in 1987 and is administered with the assistance of Diabetes Australia.

Aim of the NDSS

The NDSS aims to enhance the capacity of people with diabetes to understand and self-manage their life with diabetes. We also support people with diabetes by providing timely, reliable and affordable access to the NDSS support services and products.

Registration with the NDSS is free and open to all Australians who are diagnosed with diabetes.

To see if you are eligible to register with the NDSS, or for more information, go to the Registration section of this website.

Delivering the NDSS

The NDSS has an established network of state and territory NDSS Agents to assist in the delivery of the NDSS. NDSS Access Points assist in delivering NDSS products and are located in all states and territories. Access points are mainly located in community pharmacies.

The NDSS provides a range of services to help you manage your diabetes. These include our Helpline for advice on diabetes management, NDSS products and a range of support programs to help you learn more about managing your diabetes.

NDSS support services are available through NDSS Agents. To find out more about support services available from the NDSS go to the Support Services section of this website or call our Helpline.

You can obtain NDSS products through NDSS Access Points in all states and territories. To find out more about NDSS products, go to the Product and Supply section of this website. To find your nearest Access Point, call our Helpline or use our Online Services Directory at


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